Directors

Fredric Karlsson

Fredric is the Head of Software & Product at Heywood, leading the Technology department. He started working at Heywood as a graduate eight years ago and has since focused on scaling up the technology capabilities of the business. His main objective is to vitalise and deliver our vision and product strategy.

Chris Connelly

Chris has 30 years of experience in life and pensions administration, solution design, and proposition management. He has worked with public and private sector pensions, as well as life insurance companies. In 2022, his contributions to the pension industry through his work in PASA and MaPS were recognised by Pensions Age with the “Pensions Personality of the Year” award.

Mark Norton

Mark has 40 years background in software development, primarily with enterprise scale, mission critical systems. Mark has specialized in the development and use of innovative approaches to software development that have delivered outstanding results to tier one companies on a global basis. Mark is a founder and owner of IDIOM and has served on the Board since 2006.

Feargus Norton

Feargus was a natural choice for director after 20 years with IDIOM. During this time, he has developed an in-depth understanding of IDIOM's software, clients, and business, implementing solutions for clients across the globe. This combination of technical expertise, company knowledge, and international experience positions him well to contribute to IDIOM's strategic direction and continued success.